Problems using the promotion (coupon)
In the event that there is a problem when using the promotion, make sure that:
- Coupon has not expired.
- You added the coupon correctly.
- You are using the latest version of the app.
Some other things to keep in mind:
- You cannot apply the promotion offered in one country to another
- You cannot apply two or more coupons at the same time, so select the offer you wish to use before booking your order
- If the value of the discount coupon is higher than the price of a trip, you cannot use the remaining amount on another trip
- Some discounts may have value in a certain percentage and thus reduce the price of the trip by a certain amount.
- Some percentage-based discounts can have a maximum amount to be deducted.
- If the above does not solve your problem, please contact technical support via the application.