Issue with collecting cash from the rider

First, let’s confirm you're in the right place:

If the rider paid less or more than the amount shown in the app or didn't pay at all, you can fill in the below form, and we'll look into it. Please note that cash adjustments can only be made within 3 days of the trip.

Please make sure to enter the amount correctly. For example, if you want to enter 10, press 10.00.

Please note that reports are being monitored, and fake/illegitimate reports might lead to a block in refunds and/or might lead to waitlisting/deactivating your account.