Calling a Customer

In certain cases, you may need to contact the customer. These situations may include:

  • The customer has not appeared after 4-5 minutes.
  • If the customer loses something in your car.

If you need to contact the customer after completing the trip, please follow the instructions below:

  • Go to trips
  • Choose the relevant trip
  • Taking a photo of a trip and sending it to a representative or technical support service  .
  • Within 48 hours, any problems must be reported to a representative or contact  technical support .

Note:

  • If the order is canceled, there will be no way to contact the customer
  • You can call the customer only from the phone number registered on your profile
  • You can  change the phone number .