Reasons for a Blocked Account

To ensure excellent service, the driver's account may be banned temporarily or permanently as a result, but not only for the following reasons:

• The driver gave his account to someone else

• Pricing is incorrect

• Irregular / suspicious activities

• Vehicle that does not match the captain account

• Any form of misconduct

Note: The ban can be reversed temporarily after contacting a representative or after reviewing a technical support service.

A temporary ban initiated by our team will be active until the driver fulfills the requirements that were informed before the account was activated.

Please contact the technical support team for a detailed explanation and assistant!