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Payment and pricing options
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Payment and pricing options
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How is the expected arrival time calculated?
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The price is higher than expected
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Wait time charges
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Trip cancellation fee
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Why is the fare for my trip higher or lower than that shown on the app?
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I paid an additional toll fee
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I was charged a cleaning fee
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I was incorrectly charged surge pricing
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Review duplicate charge
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Review change in upfront trip price
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My fare was higher than expected
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Wait Time Fees
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I had a different issue with my charges
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My driver refused my destination
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You paid in cash for a trip that was requested using a digital payment method
Popular articles
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How can I view my rides?
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How can I use the promotional offer (coupon)?
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How do I create a TaxiF account?
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Trip evaluation
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How to book a ride