Wait time charges

Wait time charges are the cost of every minute that passes a few minutes after the driver arrives at the download site. These fees help compensate the driver’s efforts and the time spent waiting.


When these fees are applied, you will receive a notification that the application process has started and will continue until your driver starts the journey to the desired destination. In the event that the trip is canceled, a cancellation fee  will apply , which is different from the waiting time fee. Therefore, please pay attention to the driver's short arrival notice to avoid waiting time charges.

 

Notice:

  • Wait time fees vary from site to site.
  • Wait time fees will not be applied in case the ride is canceled, but cancellation fees will apply .