The price is higher than expected

You can get a price estimate before ordering a ride. If the final price is significantly higher than expected, the possible causes could be:

• Traffic delay
• The driver device encountered a GPS / network problem
• Airport fees have been added
• You have prolonged downtime during your trip
• The driver took a different route
• The final destination is far from the address that was specified during the order.

If you have another problem about the final price, please contact the technical support team via the application and they will help you.