The vehicle had fewer seats than I requested

When requesting a ride, you can swipe through available vehicle options and tap one to see how many riders it can hold. This is recommended before confirming your request.

Occasionally, a driver may arrive in a vehicle that is smaller or less equipped than what you were expecting. For example, if you requested an  TaxiF LLC and a vehicle arrives that only seats four riders, it is not qualified for an  TaxiF LLC trip.

This may be the result of a vehicle classification error. If you feel that your driver’s vehicle did not match what you were expecting